Friday, March 29, 2024

Paano Malaman Ang Pag-IBIG Number Ko?

Nakalimutan Ko Ang Pag-IBIG MID Number Ko, Hindi Ko Naitago at Hindi Ko Naisulat Sa Record Book Ko Ang Aking Pag-IBIG MID Number, Ano Ang Gagawin Ko Para Makuha at Malaman Ko Ang Aking PAG-IBIG MID NUMBER?

Have you lost or forgotten your Pag-IBIG membership identification number (MID) number? 

Don't worry dahil I will give you  various options to recover your Pag-IBIG MID Number. 

Each time you transact with the Pag-IBIG Fund whether it’s for a loan or benefit application or contribution, you will always be asked to provide your Pag-IBIG MID Number. 

In case you lost or forgot your Pag-IBIG MID Number, know that there are different ways to recover it. 

Here is the 3 Simple and Easy Step-by-Step Process: 

1. Chat with Lingkod Pag-IBIG service agent.

The first step would be to go to the Pag-IBIG Fund Official Website. On the lower right corner of the homepage, look or locate ‘Chat with Us’ and fill out the form with your personal information. 

You may skip the Pag-IBIG MID Number field, select ‘Member ID Number’ from the dropdown menu under ‘What is your concern?’

Then click the "Submit" button. 

Type your message with the following details: 

  • Birthdate
  • Current employer
  • Previous employer/s (if any)
  • Your concern or question about your Pag-IBIG MID Number 
  • A live chat agent will reply. 

2. Ask them through email

You can verify your MID number by sending an inquiry to contactus@pagibigfund.gov.ph

Provide the following required details: 

  • Last name, first name, and middle name
  • Full married name (for female)
  • Birth Date 
  • Birth Place 
  • Full Mother’s Maiden Name
  • Complete company name and address of your current employer
  • Contact Details
  • Current location/city

A clear image of your valid ID is also required to be attached for verification purposes. 

3. Send a private message via the Pag-IBIG Fund Facebook page

Another way is to send them an inquiry on their Facebook page. They are available to answer from Mondays to Fridays, 8am to 5pm.



Virtual Pag-IBIG - Frequently Asked Questions

What is Virtual Pag-IBIG?

The Virtual Pag-IBIG is Pag-IBIG Fund’s online service facility that allows you to safely and conveniently access Pag-IBIG Fund’s services anytime, anywhere using just your smartphone or computer with internet connection.

It also provides a chat service with a Lingkod Pag-IBIG service officer ready to answer your inquiries or concerns.

It’s like having your own Pag-IBIG Fund branch ready to serve you 24/7!


What services does the Virtual Pag-IBIG offer?

By simply visiting https://pagibigfundservices.com/virtualpagibig/, you can immediately enjoy the following services:

a. Register as a Pag-IBIG Fund member and get your permanent Membership ID (MID)Number;

b. Open a MP2 Savings Account;

c. Apply for a Pag-IBIG Multi-Purpose Loan (MPL);

d. Apply for Pag-IBIG Calamity Loan (for members whose area of residence is declared under a state of calamity);

e. Take the first step in applying for a Pag-IBIG Housing Loan;

f. Apply for a Pag-IBIG Home Equity Appreciation Loan (HEAL);

g. View the status of your loan (Housing, Multi-Purpose, Calamity or Home Equity Appreciation Loan);

h. Top-Up your Pag-IBIG Regular Savings;

i. Save in the Pag-IBIG MP2 Savings;

j. Pay your Pag-IBIG loans (Housing, Multi-Purpose, Calamity or Home Equity Appreciation Loan);

k. Apply for Interest-Rate Repricing on your Housing Loan;

l. Claim your Pag-IBIG Savings (due to membership maturity, optional withdrawal of savings, retirement at age 65, and MP2 Savings maturity); and

m. Chat with a Lingkod Pag-IBIG, 24/7, to help you learn more about your Pag-IBIG Fund benefits.

Enjoy even more services by opening a Virtual Pag-IBIG Account!


What added services will I enjoy with a Virtual Pag-IBIG account?

With a Virtual Pag-IBIG account, you can enjoy the following premium services:

a. View your Pag-IBIG Regular Savings records, including the annual dividends it has earned;

c. View your MP2 Savings records, including the annual dividends it has earned;

d. View your loan records (payments made and the outstanding balance of your Housing, Multi-Purpose, or Calamity Loan); and

e. View the account balance and transaction history of your Loyalty Card Plus (currently available for cards issued by Asia United Bank); and


How can I access the Virtual Pag-IBIG?

Using just your smartphone or computer with internet connection, you can easily access the Virtual Pag-IBIG by visiting https://www.pagibigfund.gov.ph, and clicking on the Virtual Pag-IBIG, For Members link on the main menu.

You may also click https://www.pagibigfundservices.com/virtualpagibig/ to directly access Virtual Pag-IBIG.


I don’t have a Virtual Pag-IBIG account. Can I still enjoy its services?

Yes! You can still have access to many of Pag-IBIG Fund’s services even if you do not have a Virtual Pag-IBIG account. However, to enjoy premium services, such as viewing your savings and loan records, you would need to create your own account. This is to ensure that your records with Pag-IBIG are kept safe.


How can I create my Virtual Pag-IBIG account?

Opening a Virtual Pag-IBIG account is as easy as creating an email address or a Facebook Profile. Simply visit Virtual Pag-IBIG at the Pag-IBIG Fund website, click the “Create Account” button, and choose how to create your account from the following options:

a. Via your Pag-IBIG Loyalty Card Plus;

b. Via Online Activation; or

d. Via Account Creation for Overseas Filipino Workers (OFWs)


How do I create a Virtual Pag-IBIG account using my Loyalty Card Plus?

The most convenient way to create a Virtual Pag-IBIG account is by using your Pag-IBIG Loyalty Card Plus. If you have one, choose this option and key in details found on your card to create your account.

Here’s a few simple steps to create your Virtual Pag-IBIG account using your Loyalty Card Plus:
  1. After choosing to create your account via your Pag-IBIG Loyalty Card Plus, key in the following information: 
    • Pag-IBIG Fund Membership ID (MID) Number
    • Bank which issued your Loyalty Card Plus 
    • Last four (4) digits of your card number found at the reverse side of your Loyalty Card Plus
  2. Input the One-Time Pin (OTP) sent to your mobile phone;
  3. Key in the following information: 
    • Email Address 
    • Three (3) security questions and answers to help you retrieve your password in the event you forget this in the future
  4. Receive confirmation of your account creation and your temporary password via email; and
  5. Create your new password and log-in to start enjoying the full range of services of Virtual Pag-IBIG

How do I create a Virtual Pag-IBIG account online, even without a Pag-IBIG Loyalty Card Plus?

Members without a Pag-IBIG Loyalty Card Plus can still create a Virtual Pag-IBIG account by choosing the “Create and Activate your account online” option.

Create your Virtual Pag-IBIG account using this option by following these simple steps:

  1. After choosing to create your account via the “Create and Activate Online” option, key in the following information: 
    • Pag-IBIG Fund Membership ID (MID) Number 
    • Complete name 
    • Date of birth 
    • Mobile phone number
  2. Input the One-Time Pin (OTP) sent to your mobile phone
  3. Key in the following information: 
    • Email Address 
    • Three (3) security questions and answers for password retrieval, in the event you forget your password in the future 
    • Mother’s Maiden Name 
    • Place of Birth
  4. Upload a photo of your passport or two (2) valid primary identification cards. Please make sure that your photo is clear and your information on the card are readable;
  5. Upload your selfie picture while holding your passport showing or the two (2) valid identification cards you submitted. Please make sure that your photo is clear and your information on the card are readable;
  6. Receive an SMS confirming that you have successfully created your Virtual Pag-IBIG Account; and
  7. Receive another SMS over the next few days informing you that your Virtual Pag-IBIG account has been activated and how you may access it.

For your security, please change your temporary password immediately to protect your Virtual Pag-IBIG account.


How do I create a Virtual Pag-IBIG account if I’m an OFW?

Overseas Filipino Workers (OFWs) may also create their accounts anytime, wherever they may be around the world by choosing the “Account Creation for OFWs” option.

Here’s how:

  1. After choosing to create your account via the “Account Creation for OFWs” option, key in the following information: 
    • Pag-IBIG Fund Membership ID (MID) Number 
    • Complete name. 
    • Date of birth. 
    • Philippine mobile phone number. 
  2. Input the One-Time Pin (OTP) sent to your mobile phone;
  3. Key in the following information: 
    • Country of Assignment 
    • Email Address. 
    • Three (3) security questions and answers for password retrieval, in the event you forget your password. 
    • Mother’s Maiden Name. 
    • Place of Birth.
  4. Upload a photo of your passport or two (2) valid primary identification cards. Please make sure that your photo is clear and your information on the card are readable;
  5. Upload your selfie picture while holding your passport showing or the two (2) valid identification cards you submitted. Please make sure that your photo is clear and your information on the card are readable;
  6. Receive an SMS confirming that you have successfully created your Virtual Pag-IBIG account;
  7. Receive another SMS over the next few days informing you that your Virtual Pag-IBIG account has been activated and how you may access it; and

For your security, please change your temporary password immediately to protect your Virtual Pag-IBIG account.


Will Virtual Pag-IBIG have even more services?

Yes! We are continuously developing the services available for you via the Virtual Pag-IBIG to make you feel Pag-IBIG online even more!

CREATE YOUR VITUAL PAG-IBIG ACCOUNT

Loyalty Card Plus FAQS

Hello Pag-IBIG Frequently Asked Questions


1. Pag-IBIG Loyalty Card Plus Application

How is the Pag-IBIG Loyalty Card Plus different from the original Loyalty Card?
The Pag-IBIG Loyalty Card Plus is enhanced with banking features and is now linked to a Prepaid Account by AUB. Your card and account may be used to receive loan disbursements, deposit savings, withdraw from ATMs, pay for groceries and more. You may also use your card to avail of perks and discounts from Pag-IBIG partners as originally used.

Where do I avail of the Card?
You may avail in designated Pag-IBIG Fund Branches. For the complete list of these branches, please refer to the branch locator in www.aub.com.ph/hellopagibig

How do I apply for my Pag-IBIG Loyalty Card Plus?
Approach the Pag-IBIG team at any designated branches to validate your Pag-IBIG membership and get an application form. You may also download an application form from the Pag-IBIG website to get started.

How much is the Card?
The Pag-IBIG Loyalty Card Plus fee is Php 125.00

What is AUB's role with the Card?
AUB is one of the bank partners for the Pag-IBIG Loyalty Card Plus Project. AUB enables the card with a Prepaid Account to receive funds, withdraw and inquire through BancNet ATMs, as well as pay through BancNet POS devices.

What are the requirements for a Pag-IBIG Loyalty Card Plus?
You'll need a filled up registration form, at least 1 Pag-IBIG contribution within the last 6 months, a valid government ID, mobile number, and payment.

If I have no middle name, what do I put on the registration form?
Kindly input a "-" or dash character in place of your middle name.

How do I update my Pag-IBIG account details (e.g, married name, birthday)?
To update your Pag-IBIG membership information please visit your nearest Pag-IBIG Branch and approach the information booth for assistance.

2. Pag-IBIG Loyalty Card Plus Features

What is the Pag-IBIG Loyalty Card Plus?
The Pag-IBIG Loyalty Card Plus is a combination of Pag-IBIG's loyalty card program and AUB’s Prepaid Account product that allows the card to have ATM functionalities.

I already have a Pag-IBIG Loyalty Card issued on or before 2018. Can I still avail of the
new card?
Yes, you may keep your old card for loyalty privileges and avail of the new Pag-IBIG Loyalty Card Plus to take advantage of new banking features.

What can I do with the Pag-IBIG Loyalty Card Plus?
Availing of the Pag-IBIG Loyalty Card Plus powered by AUB automatically enables you to receive loan proceeds directly to your card. You may withdraw the proceeds via BancNet ATMs or use the card directly to purchase goods via POS.

Can I have more than one Pag-IBIG Loyalty Card Plus?
You may only have one active Pag-IBIG Loyalty Plus Card powered by AUB. If you avail of another card from AUB, it will automatically deactivate the previous card. Your prepaid account and funds will be linked to your new card.

What does it mean to have an ATM card built into my Pag-IBIG Loyalty Card Plus?
With the added benefits of a BancNet ATM Card, you may avail of the following services:
  1. ATM Withdrawal through BancNet Powered ATMs
  2. ATM Services (Balance Inquiry, Pay Bills, Payment via POS)
Can I use my ATM card to purchase online?
No, your Pag-IBIG Loyalty Card Plus may only be used for ATM and POS transactions. You may avail of the Hello Pag-IBIG Mastercard to transact online. This is a virtual debit card linked to your account that is available for subscription through the Hello Pag-IBIG mobile app.

How will I know my card's card number?
Your 16-digit card number is located at the back of the Pag-IBIG Loyalty Card Plus.

How do I check my card's balance?
You may go to the nearest BancNet powered ATM and inquire about your balance using your card. You may also download the Hello Pag-IBIG Mobile App to check your balance.

What is my AUB Account number tied to the card?
Your AUB Account Number is provided via SMS upon successful registration for the Pag-IBIG Loyalty Card Plus.

What should I do if I deleted the SMS containing my AUB Account Number?
You may download the Hello Pag-IBIG Mobile App to view your account number. You may also visit any AUB Branch for assistance in retrieving your account number.

What is the PIN code of my Pag-IBIG Loyalty Card Plus?
The PIN code of your Pag-IBIG Loyalty Card Plus is found inside the PIN mailer. This is a sealed envelope you will receive together with your card, welcome letter, and brochure. Inside the PIN mailer is a 4-digit PIN linked to your card.

How can I change the PIN code of my Pag-IBIG Loyalty Card Plus?
You change your PIN code using any Asia United Bank (AUB) ATM machine. Other ATM machines will not allow you to change your PIN. You may also download the Hello Pag-IBIG Mobile App to change your PIN.

Can I deposit funds to my Pag-IBIG Loyalty Card Plus?
Since your card is linked to an AUB Prepaid Account, you may make a deposit or cash-in transaction to your account. The maximum balance of the account is Php 500,000.00. Your account has no maintaining balance and no dormancy charge.

How do I deposit to my account?
You may make a deposit or cash-in transaction through the following:
  1. Over-the-counter deposit through AUB Branches for FREE
  2. Fund Transfer from other AUB accounts
  3. Fund Transfer from other local banks via PESONet or InstaPay
  4. Cash-in through 7/11 CLiQQ or ECPay machines (look for “HelloMoney” under “Bills Payments”)
Do I have a limit on deposits?
The account may hold up to Php 500,000.00 at any given time. Maximum cash-in transactions are also capped at Php 500,000.00 per month. Transaction limit shall be refreshed on the first day of the succeeding month. You may view your limit through the Hello Pag-IBIG mobile app.

Can I withdraw my funds from AUB Branches?
No, over-the-counter withdrawals are not available. You may use your Pag-IBIG Loyalty Card Plus to withdraw using any BancNet powered ATM Machine. In case you would like to transfer your funds to other bank accounts, you may do this through the Hello Pag-IBIG mobile app.

Do I have a limit on ATM withdrawals?
Yes, you may withdraw up to Php 50,000 per day using your Pag-IBIG Loyalty Card Plus.

My card was captured by an ATM machine, what should I do?
You may request the nearest branch of the ATM's bank provider for assistance; you may then claim your card from said branch. Please note that if you have lost your card for more than 2 banking days since capture, your card will be deactivated. 

I withdrew my funds using my card but no cash was dispensed and my account was
debited.

Please e-mail us at hellopagibig@aub.com.ph with the Subject ‘Debit Without Dispense’ and
include the following information:
  • Account Name:
  • Account Number:
  • ATM Bank & Location:
  • Amount:
  • Screenshot of Debited Amount:
What should I do if I lose the card?
Don't worry, you will not lose your Prepaid Account nor balance when you lose your card. Call the AUB hotline at (02) 8282-8888 or 1-800-10-282-8888 and report your card as lost for immediate blocking. You may visit any of the designated Pag-IBIG branches to avail of another card.

Is there a fee for card replacement?
The card replacement fee is Php 125.00.

What do I do if my card cannot be read by the AUB ATM?
Visit any AUB branch for assistance in checking your card. In case this is defective, we may endorse to have your card replaced for free upon validation.

3. Hello Pag-IBIG Mobile Application

What is the Hello Pag-IBIG app?
The Hello Pag-IBIG app is a companion app for your Pag-IBIG Loyalty Card Plus. You may register your card for the service to gain access to additional digital banking features for your account.

What are the requirements to register for Hello Pag-IBIG app?
You need the following to register to the app:
  1. Pag-IBIG Loyalty Card Plus powered by AUB
  2. Access to mobile number
  3. Smartphone with camera and stable internet connection
I don't have a Pag-IBIG Loyalty Card Plus yet, may I apply for the card using the app?
No, you may not. To register for the service, you must have already been issued a Pag-IBIG Loyalty Card Plus powered by AUB. Please go to https://www.aub.com.ph/hellopagibig for more details.

Can I check my Pag-IBIG contributions or apply for a Pag-IBIG loan through the app?
No, you may not. These features are not available through the app. You may contact the Pag-IBIG Fund for further inquiries.

Why should I register my Pag-IBIG Loyalty Card Plus?
Hello Pag-IBIG provides added convenience in managing your Pag-IBIG Loyalty Card Plus and AUB Prepaid Account:
  • Block/Unblock your card wherever you are
  • Change your card's PIN anytime through the app
  • View your balance and check all transactions
  • Access features like Pera Padala, Buy Load, Pay Bills, and Hello Pag-IBIG Mastercard
How do I cash-in to my Hello Pag-IBIG account, is it different from cashing-in to my
Pag-IBIG Loyalty Card Plus Prepaid Account?
Your Hello Pag-IBIG account is the same account as your Pag-IBIG Loyalty Card Plus Prepaid Account. Any changes in the balance of your bank account will reflect on both your card and your mobile app.

I registered my previous Pag-IBIG Loyalty Card Plus, however, I just had this replaced
with a new one. How do I register my new card number?
You do not need to register your new card number. Upon issuance of your replacement Pag-IBIG Loyalty Card Plus, the app will automatically update to your latest active card number.

Can I access Hello Pag-IBIG account in my personal computer/laptop?
No, you may not. Your Hello Pag-IBIG account may only be accessed from your registered mobile device.

I tried logging in to a separate mobile device, it was asking me to register my device.
What does this mean?
As an added security feature, you may only access your account on one (1) primary registered device at any time. If you will be registering a new device to your account, simply login from the new device you wish to use then follow the on-screen instructions to proceed.

I failed to input the correct password during login and now it says that my account is
locked. How do I have my account unlocked?
To unlock your account, press the 'Forgot Password' link on the login page. Follow the on-screen instructions to elect a new password. Once this is done, you will be able to access your account with your new password.

I lost my primary registered device, how do I block access to my account?
Login your account from a different device and register this as your new primary device in order to block access on previous mobile device.

Is there any charge for making a bills payment transaction through the app?
AUB does not charge for transaction fees. While there are some billers that charge a service fee for processing the transaction, most of our billers in Hello Money have no transaction fee.

When will my payment be credited to the biller?
Regarding payment posting, we highly suggest that you check directly with your biller. Your bills payment should be posted within 1-3 banking days.

If I encounter a problem with my payment/funds transfer through the app, what do I do?
Automatic reconciliation shall apply within the next banking day which excludes weekends and public holidays. If your transaction is on a Friday, the next banking day is on the coming Monday. If it happens that after such time your funds would remain uncredited, kindly email us at hellopagibig@aub.com.ph with the details of your transaction:
  • Account Name:
  • Account No.:
  • Transaction Reference #:
  • Amount:
  • Date & Time of Transaction:
If I do a funds transfer to the wrong account, can I have it reversed?
Once you confirm your payment, charges and transfer of funds cannot be reversed. Please ensure to check all details before proceeding with your transaction.

Thursday, August 3, 2023

MP2 FAQS

Modified Pag-IBIG 2 (MP2) Savings - Frequently Asked Questions

1. What is the Modified Pag-IBIG 2 or MP2 Savings?

The Modified Pag-IBIG II (Pag-IBIG MP2) Savings Program is a special voluntary savings facility with a 5-year maturity, designed for active Pag-IBIG Fund members who wish to save more and earn higher dividends, in addition to their Pag-IBIG Regular Savings.

2. What are the key features of the MP2 Savings Program?

Here are its key features:
  • Easy to save as members can save for only a minimum of P500 per remittance.
  • Earns higher dividends than the Pag-IBIG Regular Savings
  • Dividends are tax-free and can be withdrawn annually or after the 5-year maturity
  • MP2 Savings are government-guaranteed
3. Who can save in the MP2 Savings?

The MP2 Savings is open to active* Pag-IBIG Fund members.

It is also open to:
  • Former Pag-IBIG Fund members (pensioners and retirees) with other sources of monthly income, regardless of age, and with at least 24 monthly savings prior to retirement.
  • Natural Born Filipinos, who reacquired their Filipino Citizenship pursuant to RA 9225 or the Citizenship Retention and Reacquisition Act of 2003, with at least 24 monthly savings prior to permanent migration to another country.
  • members with at least one (1) monthly savings (contribution) within the last six (6) months.
4. How can I open an MP2 Savings account?

You can open an MP2 Savings account safely and conveniently, online via Virtual Pag-IBIG. Once you are issued an MP2 Savings account number, you can start saving!

You may also opt to open an MP2 Savings account at any Pag-IBIG Fund branch by accomplishing and submitting the MP2 Savings Enrolment Form, which you may download by clicking PFF226_ModifiedPagIBIGIIEnrollmentForm_V05.pdf (pagibigfund.gov.ph)

5. Is there a minimum amount that I should save in the MP2 Savings?

Yes. The minimum MP2 savings is PhP500 per remittance.

6. Can I remit a one-time lump sum amount for the MP2 Savings 5-year period?

Yes. You may choose to remit a one-time lump sum amount for the whole 5-year period of your MP2 Savings.

7. Is there a limit to the amount that I can save in the MP2 Savings?

There is no limit. You can save as much as you want under MP2. However, should you make a onetime savings that exceeds P500,000.00, you shall be required to make such remittance via personal or Manager’s Check.

Also, members with MP2 Savings of above P100,000.00 shall be required to submit proof of income or source/s of funds, based on the checklist found in the MP2 Savings Enrolment Form, which you may download by clicking PFF226_ModifiedPagIBIGIIEnrollmentForm_V05.pdf (pagibigfund.gov.ph)

8. How do I save in the MP2 Savings?

Here are the many ways you can save in the MP2

8.1) Salary deduction, for those who are employed. Save in the MP2 through your employer who may deduct from your salary your monthly MP2 Savings which they shall then remitto Pag-IBIG Fund.
8.2) Online remittance, via:
  • Virtual Pag-IBIG at www.pagibigfundservices.com/virtualpagibig using your PayMaya eWallet, GCash eWallet or any debit or credit card powered by Visa, Mastercard or JCB,
  • Authorized online payment channels which include:
    • GCash
    • Moneygment App via Cashpinas
    • Coins.ph via Bayad
    • PayMaya
  • Over-the-counter (OTC) remittance, at:
    • Any Pag-IBIG Fund branch
    • Authorized collecting partners’ outlets or branches here in the Philippines, which include
    • Asia United Bank
    • Robinsons Bank
    • United Coconut Planters’ Bank
    • SM Business Centers
    • Bayad
    • M. Lhuillier
    • ECPay accredited merchants
  • Authorized collecting partners’ outlets or branches overseas, which include
    • Philippine National Bank
    • Asia United Bank
    • IRemit powered merchants
    • Ventaja powered merchants
    • Cashpinas powered merchants
9. Can I open more than one MP2 Savings Account?

Yes. You may open and maintain multiple MP2 Savings accounts. 

10. How much dividends will my MP2 Savings earn?

Your MP2 Savings earn annual dividends at a rate higher than the dividend rate of the Pag-IBIG Regular Savings Program.

Pag-IBIG Fund sets aside at least seventy percent (70%) of its annual net income and credits it proportionately to its members’ Pag-IBIG Savings as dividends. This means that the more you save, the higher dividends you shall earn.

11. Can I view my MP2 Savings records online?

Yes! You can view your MP2 Savings online, via Virtual Pag-IBIG. Simply create your Virtual PagIBIG account for you to view your MP2 Savings, including the annual dividends you have.

12. Where does Pag-IBIG Fund invest my money?

Pag-IBIG Fund invests at least 70% of its investible funds in housing finance, as required by its Charter. It also invests in government securities and corporate bond.

13. When can I receive my MP2 Savings Dividends?

You can choose to receive your MP2 Savings Dividends via the following options:
  • Upon full withdrawal of your MP2 Savings after its 5-year maturity period with your MP2 Savings Dividends compounded annually;
  • Through annual pay-out with your MP2 Savings Dividends credited to your savings or checking account enrolled in any of Pag-IBIG Fund’s accredited banks.
  • For members who opt for an annual dividend payout but have no Philippine bank account, such as in the case of overseas members, their MP2 Savings Dividends shall be released via check.
14. Can I change my dividend payout mode before the maturity of my MP2 Savings?

No. The dividend payout mode you choose upon your MP2 Savings application is fixed and shall be your payout mode during the 5-year savings period. You may, however, open another MP2 Savings account where you can choose your preferred dividend payout mode.

15. Are my MP2 Savings guaranteed?

Yes, your MP2 Savings are government-guaranteed. Its annual dividends, on the other hand, depends on Pag-IBIG Fund’s financial performance.

16. How can I claim my MP2 Savings?

You may now claim your MP2 Savings after its 5-year maturity, online, via the Virtual Pag-IBIG. Just visit Virtual Pag-IBIG by clicking https://www.pagibigfundservices.com/virtualpagibig/BenefitClaimsReminder.aspx?reason=A0077 3C6E2F65AEA.

You may also opt to claim your MP2 Savings over-the-counter. Download and accomplish the Application for Provident Benefits (APB) form found here, https://www.pagibigfundservices.com/virtualpagibig/BenefitClaimsReminder.aspx?reason=A0077 3C6E2F65AEA, and submit it to the nearest Pag-IBIG Fund branch.

17. What dividend rate will my MP2 Savings have for its 5th and final year, when it matures before the dividend rate for that year is determined?

The dividend rate for your MP2 Savings on its 5th and final year shall be the dividend rate declared from the previous year or the latest available declared dividend rate. This shall allow you to earn dividends on your MP2 Savings for its entire 5-year period.

18. What will happen to my MP2 Savings if it is not claimed after it matures?

MP2 savings which are unclaimed afterits 5-year maturity will stop earning dividends under the MP2 Savings rate. It will however, keep earning dividends, based on the dividend rate of the Pag-IBIG Regular Savings for the next 2 years. After which, it shall stop earning dividends

19. Can I withdraw my MP2 savings before its 5-year maturity?

Yes. You may pre-terminate and withdraw your MP2 Savings prior to its 5-year maturity, based on the following reasons:
  • For active Pag-IBIG members:
    • Total disability or insanity
    • Termination from employment due to health reasons
    • Retirement
    • Permanent migration to another country
    • Unemployment due to layoff or company closure
    • OFW repatriation from the host country
    • Death of the MP2 account holder, with the MP2 Savings to be received by the member’s beneficiaries
    • Critical illness of the MP2 account holder or an immediate family member, certified by a licensed physician, and subject to approval by Pag-IBIG Fund
    • Other meritorious grounds as may be approved by the Pag-IBIG Fund Board of Trustees
  • For Retirees and/or Pensioners:
    • Total disability or insanity
    • Death of the MP2 account holder, with the MP2 Savings to be received by the member’s beneficiaries
    • Critical illness of the MP2 account holder or an immediate family member, certified by a licensed physician, and subject to approval by Pag-IBIG Fund
    • Other meritorious grounds as may be approved by the Pag-IBIG Fund Board of Trustees
  • For members with compounded dividend payout on their MP2 Savings
    • Principal MP2 Savings;
    • 50% of the total dividends earned from prior years; and
    • 50% of the dividends for the current year, which shall be released after the dividends for the said year have been declared and credited.
  • For MP2 Savings with annual dividend payouts
    • Principal MP2 Savings, with 50% of the total dividends received from prior years to be deducted from proceeds; and
    • 50% of the dividends for the current year, which shall be released after the dividends for the said year have been declared and credited.
20. Can I re-apply for a new MP2 Savings account once it matures?

Yes. Once your MP2 Savings reach the 5-year maturity period, you may re-apply for a new MP2 Savings account.

21. Where can I read more about the MP2 Savings Program?

To know more about the MP2 Savings Program, you may download Pag-IBIG Fund Circular No. 407, Amended Guidelines on the Modified Pag-IBIG II (MP2) Membership Program by clicking here.

Pag-IBIG Loyalty Card Plus


The Pag-IBIG Loyalty Card Plus allows you to enjoy exclusive discounts and rewards on your grocery purchases, tuition fee, hospital bills, fuel expenses, restaurant bills and many more from our more than 300 partner-establishments nationwide.

And now, you can also use it as a cash card where you may conveniently receive your Pag-IBIG Multi-Purpose Loan (MPL) proceeds, MP2 Savings dividends, and other benefits.

HOW TO APPLY Pag-IBIG Loyalty Card Plus ...

Active Pag-IBIG Fund members may easily enrol for a Pag-IBIG Loyalty Card Plus at any of our branches. Here’s how:
  1. Pag-IBIG Loyalty Card Plus Application Form. You may download the form by clicking here!
  2. Submit the application form at the Pag-IBIG Fund branch nearest you, along with a photocopy of one valid identification (ID) card. Kindly present your ID card for verification. [One (1) photo of valid ID Card for verification.]
  3. Card Processing Fee (P125.00)
  4. Photo shot and Biometrics.
  5. Encoding by bank operator.
  6. Congratulations! May Pag-IBIG Loyalty Card Plus kana at madadala muna.

Emergency Fund


What is an emergency fund? 

An emergency fund can save your life if something bad happens. Also called a cash cushion, an emergency fund is money saved for the unexpected. An emergency fund isn’t money you use when you want to buy a big-ticket item or travel out of town on a whim.

Here's The 10 Creative Ways To Save For An Emergency Fund.
  1. Create a simple budget.
  2. Negotiate bills.
  3. Automate your savings.
  4. Save windfalls.
  5. Experiment with a no-spend challenge.
  6. Sell unused items.
  7. Try the 52-week money challenge.
  8. Take on a side gig.
  9. Digitally round up your purchases.
  10. Use cash-back rewards strategically.
Bonus Tip: Be Kind to Yourself 

If saving for an emergency fund feels impossible right now, I empathize and relate. Please remember that you aren’t alone. As you evaluate your finances, ask for help, find support, and be kind to yourself.

Would You Like to Learn More About a Business Opportunity that Has The Potential to Replace Your Current Working Income Without Quitting Your Job?

You really ought to try it, either full-time or over weekends. We have a great business opportunity. You can run it from home full time or part time, or any combination.

Can I withdraw my Pag-IBIG Regular Savings?

You may withdraw your Pag-IBIG Regular Savings upon the occurrence of certain grounds. These include the following:
  • Membership maturity after 20 years, equivalent to 240 monthly contributions
  • Retirement at age 60 (optional retirement age) or at 65 (mandatory retirement age);
  • Separation from service due to health reasons
  • Permanent departure from the country
  • Permanent and total disability or insanity
  • Critical illness of the member or any of immediate family member, as certified by a licensed physician; or
  • Member’s death, in which case the member’s legal heirs will receive his/her total Pag-IBIG Regular Savings plus an additional cash benefit of not more than P6,000.